Job Description
Our Depot, based in Jet Park, has a permanent opportunity available for a Parts Administrator. Strong organising and administration skills are necessary for this role, as well as a high respect for the timelines affecting the role and a team player attitude. This position is an ideal opportunity to deepen your understanding of the car rental business within a fast-paced, exciting industry.
Position Overview
The purpose of this role is to effectively manage the admin duties within the Europcar parts procurement division.
To assist in sourcing of back-order parts within the OEM dealer networks, timeously as per agreed standard operating procedures.
Should your application be shortlisted, you will be contacted for an interview. If you have not received an invitation to attend an interview within 3 weeks of the advertised vacancy closure, please consider your application unsuccessful.
Specific Role Responsibilities
Job Outputs:
- Liaise with various OEMs through the dealerships or hubs.
- Assisting with parts quotes using individual OEM applications.
- Parts ordering – placing of parts orders accurately and timeously.
- Following up on orders placed.
- Ensuring ETAs are constantly monitored and updated.
- Releasing of completed orders to the relevant destinations.
- Resolving queries between the panel shops and suppliers (dealers).
- All other varied and general administrative duties not specified.
Qualifications and Experience
Minimum Experience
- 2 years of relevant administration or sales experience.
- 2 years of experience within a parts department.
Minimum Qualification
Preferred Qualification
Minimum Requirements
- Computer literacy with a high level of accuracy.
- Experience with either Kerridge/ADP or Drive.
- Parts interpretation skills using OEM catalogues (at least 1).
Important to note: The appointed person may be required to work weekends/shifts/overtime as required.
Skills and Personal Attributes
Competencies:
- Highly proficient in administration skills.
- Task/priority management skills.
- Attention to detail.
- Accuracy.
- Communication skills, including telephone skills.
- Organizing skills.
- Able to communicate professionally at multiple levels.
- Time management, including the ability to respond to and resolve queries and issues in minimum time.
- Problem-solving and query resolution.
- Team player.
- Negotiation and conflict resolution skills.
- Ability to work under pressure.
- Planning, control, and monitoring skills.
- Interpretation and information capturing skills.
- Deadline driven.
Personal Attributes:
- Committed.
- Professional.
- Resilient.
- Responsible and accountable to customers and meeting performance requirements.
- Flexible, self-motivated, trustworthy.
- Honesty and integrity.
- Sense of urgency and commitment.
- Able to work independently.
- Projects a professional, mature, and positive image during all interactions.
- Friendly but firm and maintains emotional control with all business dealings.
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